Accessibility Statement for Chelsea Space

This website is run by Chelsea Space, Chelsea College of Arts, University of the Arts London (UAL). This accessibility statement applies to www.chelseaspace.org.

This website uses HTML 5 (HyperText Mark-up Language) and CSS (Cascading Style Sheets) to render content. We have also used other technologies including JavaScript on certain areas of the website.

We commit to ensuring this website is as accessible as possible and we want as many people as possible to be able to use it. This means that you should be able to:

• access the website regardless of the device and browser you are using
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also tried to make the website text as easy to understand as possible although we recognise we have more work to do on this.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of the website are not fully accessible:

• our PDF documents are not fully accessible to screen reader software
• while you should be able to navigate most of the site using a keyboard, in some cases the keyboard focus behaviour is not correct and some image caption controls are not accessible.
• some images may not have alternative text descriptions.
• some of the text on the website is not written in Plain English.
• some of our downloadable documents are not accessible to screen readers users.
• some of our archival material and scans do not have transcriptions.

Feedback and contact information

If you need information on this website in an alternative, more accessible format please contact the Chelsea Space team at info@chelseaspace.org.

Please include details of the content you need and the required format or the service you are trying to access. We will then work to get you what you need.

We aim to provide you with an initial response within two working days and will provide clear information about how we will deal with your request.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Gaia Giacomelli or Karen Di Franco at info@chelseaspace.org.

We aim to provide you with an initial response within two working days and will provide clear information about how we will deal with your enquiry or complaint.

If you feel we have not answered your enquiry or complaint satisfactorily, please contact us again. We will work together with the UAL Digital Team to get you a response.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

For information about contacting us by phone or to arrange a visit to our offices please visit the Contact Us page.

More information about accessing our buildings is available from AccessAble.

Technical information about this website’s accessibility

UAL is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

• Some of the images in our Exhibition archive pages are missing alt text altogether. This fails WCAG success criterion 1.1.1 Non-text Content (Level A).
• Social media links need more descriptive accessible names. This fails WCAG success criterion 1.1.1 Non-text Content (Level A).
• Some text is styled to look like headings but has not been coded as appropriately. This fails WCAG success criterion 1.3.1 Info and Relationships (Level A).
• HTML is partially used to format content. This fails WCAG success criterion 1.3.1 Info and Relationships (Level A).
• Some colour combinations do not have a sufficient colour contrast ratio. This fails WCAG success criterion 1.4.3 Contrast (Minimum) (Level AA).
• Some content is cropped and it cannot be scrolled to at 320 pixel width. This fails WCAG success criterion 1.4.10 Reflow (Level A).
• The Keyboard focus behaviour not correct for search filters nor is it correct for tab panels on our course pages. This fails WCAG success criterion 2.4.3 Focus Order (Level A).
• On some pages the same link text is used for multiple different destinations. This fails WCAG success criterion 2.4.4 Link Purpose (In Context) (Level A).
• Some of iFrames are missing a title. This fails WCAG success criterion 4.1.2 Name, Role, Value (Level A).

Content that’s not within scope of the accessibility regulations

• None of the documents published on our website before 23 September 2018 are accessible. We are not required to make these documents accessible as they are not needed for active administrative processes.

What we’re doing to improve accessibility

We will be re-designing and re-platforming the site in 2021. As part of that re-design we will work to ensure that the designs we create meet the WCAG 2.1 AA guideline. Our staff have had accessibility training and there is an accessibility information hub on UAL intranet that they can refer to.

Please contact us if you have difficulty with any of the documents on the site and we will work to provide you with the content in an alternative, more accessible format.

Preparation of this accessibility statement

This statement was prepared on 9 April 2021.

This website was last tested on 9 April 2021. The test was carried out by our web designer.

We used the following automated accessibility tools, assistive technology and manual testing methods to test a sample of pages of our website. These included:

• Siteimprove Accessibility Checker
• Manually auditing the alt text of all images
• Manually checking colour contrast of text

The selection of pages we tested were:

• The homepage (Current exhibition)
• An exhibition archive page
• Publications
• Visit
• Contact